To successfully connect your Facebook pages to Driftrock, please make sure:
- The user connecting the FB page must be the brand page admin otherwise the connection will fail.
- You must grant the correct Access Permissions when initially connecting your page, see below for more details.
- The user connecting the FB page must also have been granted 'lead access' in the Business Manager for the brand. You can either be the Business Manager Admin and the FB page admin and ensure your name is granted or you can ensure the Business Manager admin has granted the "lead access" in Business Manager for you. See more detail on this below
If you are connecting the Facebook pages to Driftrock yourself, you will need to be added to the list of assigned people. If you have the correct business manager admin level, you can add more team members too.
If you do not have the correct access, and can not add your name here, you must:
Please note: the user MUST have business manager access in order to grant the permissions.
For more information and instructions on lead access please see the Facebook Instructions:
https://www.facebook.com/business/help/618808448980683
When you first connect your Facebook Page to Driftrock, you will be shown the below pop up permissions box. Please ensure you have granted the access described in the table. If you have any of the switches indicated off, the Driftrock application will not be able to pull leads on behalf of your page.
Permissions required:
Before launching your Facebook lead generation campaign, it's important to submit a test lead to make sure that Driftrock is receiving your leads successfully, and that they will reach your CRM or database.
To do this, you'll want to send Driftrock a test lead from Facebook, and this can be done in a few easy steps.
Please see this guide on how to do this from start to finish:
How to send a test Facebook lead to Driftrock
